FAQ
1. What are the benefits of using premium mink lashes?
Using premium mink lashes offers a multitude of benefits. These lashes are crafted with 100% real mink hairs, providing a luxurious and sophisticated look. They are lightweight, comfortable to wear, and can be reused up to 25+ times, ensuring long-lasting beauty and value.
2. How do I care for my mink lashes?
Caring for your mink lashes is essential to maintain their quality and longevity. Here are some tips:
- Gently remove any adhesive residue after each use.
- Store your lashes in their original packaging to protect them from dust and damage.
- Avoid exposing your lashes to water or excessive moisture.
- Handle your lashes with care to prevent any damage to the delicate mink hairs.
3. Can I wear mink lashes if I have sensitive eyes?
Yes, you can wear mink lashes even if you have sensitive eyes. Our premium mink lashes are hypoallergenic and suitable for all skin types, including sensitive skin. However, if you have specific concerns or allergies, we recommend consulting with a dermatologist or allergist before use.
4. How do I apply mink lashes?
Applying mink lashes requires a delicate touch and some practice. Here's a step-by-step guide:
- Curl your natural lashes and apply mascara if desired.
- Measure the mink lashes against your lash line and trim any excess from the outer corner.
- Apply a thin layer of lash adhesive along the lash band and wait a few seconds for it to become tacky.
- Using tweezers or a lash applicator, carefully place the lashes as close to your natural lash line as possible.
- Press gently to secure the lashes in place and adjust as needed.
5. What is your return policy?
We have a 14-day return policy. If you wish to return an item, it must be in the same condition as when you received it, unworn or unused, with tags, and in its original packaging. Please contact us at lavishbeautii9@gmail.com to initiate a return. For more details, please refer to our refund policy.
6. Can I return or exchange sale items?
Unfortunately, we cannot accept returns or exchanges on sale items. All sale items are final sale and non-refundable.
7. How long does it take to receive a refund?
Once we receive and inspect your return, we will notify you of the refund status. If approved, the refund will be processed within 10 business days and credited back to your original payment method. Please note that it may take additional time for your bank or credit card company to process the refund.
8. Do you ship internationally?
Yes, we offer international shipping. However, please note that international shipping fees and customs duties may apply. For more information, please refer to our shipping policy.
9. How can I contact customer support?
If you have any further questions or need assistance, you can reach out to our customer support team at lavishbeautii9@gmail.com. We are here to help and will respond to your inquiries as soon as possible.
10. Are your products cruelty-free?
Yes, our mink lashes are cruelty-free. We are committed to providing high-quality products that are ethically sourced and produced without harming animals.